Frequently Asked Questions

We offer various services, including haircuts, hair coloring, manicures and pedicures, brow/lash services and make-up. The “Services” section on our website provides a detailed list.

We recommend booking your appointment in advance to secure a convenient time slot. You can book an appointment online on our website, Instagram, or by calling your chosen branch’s number on the website.

You can reschedule or cancel your appointment at least 24 hours prior to your visit. Please contact our receptionist or use the form on the website to make changes. If you postpone your appointment less than 24 hours before your visit, the salon reserves the right to not return your deposit. If you had an emergency (hospital, accident, etc.), the salon can transfer your deposit to the next visit if proofs are provided.

Yes, we offer digital gift certificates for any amount or specific services. They make perfect gifts for loved ones and friends. Certificates can be purchased in the salon or online.

Our specialists conduct consultations before any procedure to assess your needs and select the best products and techniques.

Yes, we regularly offer promotions and special offers. Additionally, we have a loyalty program for our regular clients. Follow us on social media and subscribe to our newsletter to stay updated on all discounts.

Yes, we offer online consultations with our masters and can provide a text-based, complimentary consultation with our specialist. To do this, send us a message at your convenience, and we will be happy to consult with you. 

We care about our customers, and their health is our top priority. That`s why our tools constantly and thoroughly undergo a two-step sterilization process: cold sterilization and dry heat sterilization. We also use disposable tools for each client, such as files and buffs.

The cost of each service depends on its type and complexity. The current price list is available in the “Prices” section on our website, or you can inquire with the receptionisr when booking.

An express manicure is quicker than a Ukrainian manicure. During this manicure, your cuticle is not cut but only pushed back. It is ideal for those whose cuticles are invisible or do not require significant work. 

Express pedicure – we do not work with your feet, only cuticle work and gel off and on.

No, we don’t do BIAB specifically. But we do have a nail strengthening service for your nails. Our strengthening causes less damage to the nail plate and has a more natural effect than BIAB or acryl. We recommend going for a nail strengthening if you have long nails to avoid breakages. You can simply select ‘Gel manicure with nail strengthening’ or ‘ Gel infills with gel colour and manicure’ if you already have one.